Senior Field Technical Program Manager, Professional Services

CSQ427R33 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. As a Senior TPM, you lead the charge in changing how people work with data. You will drive high-stakes, multi-workstream programs that have a material impact on customer success and scalability. Your technical expertise and strategic influence will be critical for guiding complex engagements to success and fostering a culture of continuous improvement. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals. The Impact You Will Have • Architecting Standards : You will install operating rigor (cadence, metrics, reviews) that doesn't just serve one project, but becomes a "gold standard" adopted by other TPMs across the region. • Cross-Functional Synergy : You will lead high-visibility initiatives that require deep collaboration across Product, Engineering, and Marketing, resolving complex misalignments with M6-level Directors that threaten project velocity. • Strategic Risk Leadership : You will manage the change management process for large-scale digital transformations, ensuring that customer organizations are culturally and technically ready to adopt the Lakehouse architecture. • Knowledge Multiplication : You will contribute significantly to the Databricks community by documenting best practices and leading internal training sessions to level up the entire Professional Services organization. What We Look For • Experience : 8–12+ years leading large-scale technical programs. • Technical Fluency…