ForelandSignal · career intelligence

JobsPlano › Sr. Manager – Data & AI Support Engineering

Sr. Manager – Data & AI Support Engineering

Databricks · Plano, Texas

Senior / lead

Posted
Last confirmed open
26 Aug 2026
Source
Employer's own greenhouse feed

About the role

P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible for driving deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming, and Lakehouse platforms. You will help customers realize business value from Databricks Ecosystem products through strong technical leadership, AI-first operational innovation and customer-centric execution. Mission Lead and scale a world-class AI-first Data & AI Support Engineering organization that combines deep technical expertise, operational excellence, intelligent automation and customer-centric support to accelerate issue resolution, improve platform reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads. • Build AI-enabled support workflows and reusable automations to improve resolution speed and support quality. • Use Agentic AI systems, logs, telemetry, observability platforms and internal systems to accelerate troubleshooting and root-cause analysis safely. • Create reusable runbooks, prompts, and agentic workflows that scale operational efficiency across teams. • Ensure strong AI governance, customer data safety, validation practices, auditability, and human-in-the-loop controls. • Partner with Engineering and Product teams to drive AI-first support innovation and operational excellence. Outcomes • Drive AI-first support transformation initiatives that improve resolution speed, case quality, operational efficiency and customer experience. • Partner with Engineering and Product teams to operationalize AI-assisted diagnostics, observability insights, and intelligent escalation management for enterprise customers. • Build and scale reusable AI-enabled workflows, automations, runbo…

More at Databricks

Enterprise Account Executive - QSR

Databricks

Remote Direct from employer

SLSQ327R771 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. • Remote - Charlotte (ideal) • Remote - NC • Remote - SC As a Strategic Enterprise Account Executive at D

NewRemote

today

Manager, Delivery Solutions Architects - Public Sector

Databricks

Remote Direct from employer

CSQ427R326 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Build and lead a team of Delivery Solution Architects. DSA’s lead the post sale

NewRemoteSenior / lead

today

Solutions Architect

Databricks

San Francisco, California Direct from employer

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the Northern California. REQ ID - FEQ327R249 Mission We are looking for experienced pre-sale

New

today

Enterprise Account Executive – Utilities

Databricks

London, United Kingdom Direct from employer

SLSQ427R432 Do you want to help solve the world's toughest problems with big data and AI? That is what we do every day at Databricks. We are looking for a creative, execution-oriented Enterprise Account Executive to join our UKI team and ma

New

today

Related searches

Read from the employer's own job feed and last confirmed open on 26 Aug 2026. Apply through the employer — Foreland never charges a candidate and never sits between you and a hiring team. Verify any role and employer before sending personal details.