P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible for driving deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming, and Lakehouse platforms. You will help customers realize business value from Databricks Ecosystem products through strong technical leadership, AI-first operational innovation and customer-centric execution. Mission Lead and scale a world-class AI-first Data & AI Support Engineering organization that combines deep technical expertise, operational excellence, intelligent automation and customer-centric support to accelerate issue resolution, improve platform reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads. • Build AI-enabled support workflows and reusable automations to improve resolution speed and support quality. • Use Agentic AI systems, logs, telemetry, observability platforms and internal systems to accelerate troubleshooting and root-cause analysis safely. • Create reusable runbooks, prompts, and agentic workflows that scale operational efficiency across teams. • Ensure strong AI governance, customer data safety, validation practices, auditability, and human-in-the-loop controls. • Partner with Engineering and Product teams to drive AI-first support innovation and operational excellence. Outcomes • Drive AI-first support transformation initiatives that improve resolution speed, case quality, operational efficiency and customer experience. • Partner with Engineering and Product teams to operationalize AI-assisted diagnostics, observability insights, and intelligent escalation management for enterprise customers. • Build and scale reusable AI-enabled workflows, automations, runbo…
SLSQ327R771 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. • Remote - Charlotte (ideal) • Remote - NC • Remote - SC As a Strategic Enterprise Account Executive at D
CSQ427R326 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Build and lead a team of Delivery Solution Architects. DSA’s lead the post sale
While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the Northern California. REQ ID - FEQ327R249 Mission We are looking for experienced pre-sale
SLSQ427R432 Do you want to help solve the world's toughest problems with big data and AI? That is what we do every day at Databricks. We are looking for a creative, execution-oriented Enterprise Account Executive to join our UKI team and ma
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