ClickHouse welcomed Langfuse, the leading open-source platform for tracing, evaluation, and observability, to strengthen its position in the AI infrastructure and LLM observability ecosystem. With ClickHouse and Langufuse scaling to power enterprise AI workloads, we're growing our support team to provide a world-class experience for our expanding customer base, with unified expertise across database infrastructure and AI observability. We are seeking a Technical Customer Support Engineer to join our global Support Engineering team in a hybrid role spanning both ClickHouse and Langfuse ecosystems. In this position, you will support customers across EMEA and globally in the Americas and APJ when support is needed or coverage overlaps. You’ll be handling technical issues and solutions, ranging from core ClickHouse database requests to helping thousands of AI product teams succeed with tracing & evals in Langfuse. You will own a wide array of responsibilities, including front-line troubleshooting, community support, pre- and post-sales technical activities, and partnering on deeply technical POCs, and suggesting improvements to how we do things in Support at ClickHouse. What You'll Be Doing - Supporting and guiding our ClickHouse & Langfuse users, customers, and prospects via cases, chat, Slack, community, and phone calls, delivering high-touch guidance within required Service Level Agreements (SLAs) as part of a global on-call coverage rotation. - Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training. - Work closely with our global Support Services, Engineering, Go-to-Market, and Product Management teams to help define the f…
We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal, to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrato
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who
ClickHouse is on a mission to grow a vibrant global user community and accelerate our journey as a cloud first company. We’re looking for a Commercial Account Executive to help expand our customer base and shape the future of ClickHouse ado
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