Community & Culture Program Manager

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community & Culture team sits within Airbnb's Diversity & Belonging team. Our team’s mandate is to support employees across all of our global regions, activating belonging through Airfinity (Employee Resource Groups), Passions (employee interests), Community Service, and connecting our internal community to the business in ways that support product decisions, market opportunities, and business outcomes defining the company's future. We don't run programs for their own sake. We build the infrastructure, relationships, and intelligence systems that allow Airbnb to show up with care, inside and outside its four walls. The work we do has a direct line to how Hosts and Guests experience the platform, how underserved markets and global customers find Airbnb, and how the company earns trust in communities where trust is hard-won and easily lost. The Difference You Will Make: This role exists because the business impact we are positioned to create cannot be delivered without it. Airbnb employees represent the exact markets the company is trying to grow: they’re global citizens, members of immigrant, disability, LGBTQ+ communities, communities of color, and more. When our employees tell us what it's like to book as a blind traveler or host as an immigrant, that signal could shape product decisions and how we reach untapped market opportunity. Turning that asset into product intelligence, int…