We are currently expanding our Support Services team at ClickHouse, which delivers exceptional service to our customers worldwide. We are seeking a Senior Consulting Engineer to join our global team, where you'll provide Consultative Support to our ClickHouse enterprise customers. The role uniquely blends hands-on engineering, development assistance, and high-tier support, performing functions across Consultative Support, Engineering, and Support. You will work directly with a set of strategic customers, providing guidance, case answers, and technical oversight. Consulting Engineers will also be assisting with support cases for customers in our Support L1 to L3 tiers, particularly when not assigned to larger projects. Note: This is a remote position, but candidates must be located in Australia. Specifically, Sydney or Melbourne. Responsibilities: - Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling. - Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs). - Provide architectural, technical, and migration assistance, including hands-on tasks. - Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects. - Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans. - Develop and assist with a wide range of conten…
ClickHouse welcomed Langfuse, the leading open-source platform for tracing, evaluation, and observability, to strengthen its position in the AI infrastructure and LLM observability ecosystem. With ClickHouse and Langufuse scaling to power e
We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal, to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrato
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who
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